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Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results, 2009, Rother

An explanation of how Toyota make improvement part of everyday work, how they develop and utilise each employee’s capability and how they ensure their organisation can keep satisfying customers in a dynamic and unpredictable business environment. You can see the parallels with Sir Clive Woodward’s approach, a thought provoking read if you want to understand the detail.

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